YOU AND WE UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. One new service, Verizon's Hum, doesn't offer the convenience features of a more comprehensive, concierge-like service like OnStar, but it's a useful maintenance and service tool. Extend your session by clicking OK below. We, our affiliates and our Service Partners provide the Service, including the messages, data, information, content, or other material provided as part of the Service, for your non-commercial use only, and not for resale. Extend your session by clicking OK below. REFUND POLICY: We may in our sole discretion give a credit (the amount of which is determined by us in our sole discretion) for continuous Service interruption of more than 24 hours on a case-by-case basis, if such interruption was reasonably within our control (as determined by us in our sole discretion), and if you notify us within 7 days of the continuous interruption. Activating your Service. Failure to do so may result in an accident involving serious injury or death. Please sign in again to continue. Obviously I hadn’t been in a accident when they realized I did not have a single mark on my car but why would this device contact police? THIRD-PARTY BENEFICIARIES: Without limitation of anything else set forth herein and except with respect to Signature Motor Club, you have no contractual relationship whatsoever with any of our affiliates or Service Partners, and this Agreement does not give you any rights against any affiliate or Service Partner.

If your car generates an error code, the app explains what it means, recommend repairs, and even provide an estimate for what it will cost. No.

IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. AUTO HEALTH DIAGNOSTICS (Hum+ and Humx): The Auto Health Diagnostics Service Feature of the Hum+ or Humx can provide you with certain information regarding your Vehicle's health. Upon cancellation of this Agreement, you must immediately stop using the Service. If you forgot your sign in email address, you'll need to know either the phone number or the recovery email address plus the full name on your account. For the first year, or so, the unit seemed to work flawlessly. NumberShare is currently only available to customers with a Verizon Wireless SAFETY SCORE: The Safety Score feature is designed to help you improve your driving safety If you have Hum Essentials, your Safety Score is determined by your mobile phone's sensors through the Hum Mobile App. FOR CLAIMS OVER $10,000, THE AAA'S CONSUMER ARBITRATION RULES WILL APPLY. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THE SERVICE, WEBSITE, AND MOBILE APP, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. Learn more about Verizon's response to COVID-19. Plus it's eating battery life for no reason.

Sending me text codes when all I wanted was my name out of their system.

The group location feature within the Hum App allows you to create or join groups of Hum app users who share their mobile device location with each other in real time and also offers the ability to receive notifications when group members come and go from specified locations. FOR CLAIMS OF $10,000 OR LESS, THE PARTY BRINGING THE CLAIM CAN CHOOSE EITHER THE AAA'S RULES FOR CONSUMER DISPUTES OR THE BBB'S RULES FOR BINDING ARBITRATION OR, ALTERNATIVELY, CAN BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT.

Tonight was one of the best examples of terrible customer service. Well, of course, it’s not in its box - it’s in my car! You can also press another button with a cross symbol to get emergency assistance via a 911 call. By using NumberShare service with your Humx service, you agree to, and your use of the Service is subject to, the Verizon Wireless NumberShare Terms and Conditions, which you can view at We do not guarantee that the information generated by the Safety Score feature will be available, accurate or complete, and we cannot explain why the system generates any particular score for a vehicle.


If applicable laws require an emergency to be confirmed before emergency personnel provide service, we will not contact emergency personnel in these areas until we hear your request for assistance or otherwise confirm that an emergency exists. The connected status of Hum System in phone’s Bluetooth. Your Safety Score does not guarantee you any insurance discounts or other benefits, even if it shows that you have good driving habits. And there are many car maintenance apps that provide the same info as Hum, albeit not quite as intuitively. However, you or a Family member can share phone location by sending a separate invite via the Location Sharing feature.

I used the app to get help from a locksmith.

If you have such a Vehicle, you will not have access to such information through the Mobile App or Website. To be honest, all the devices are faulty, misleading and a terrible buy. access Vehicle Location information and more. The Hum Mobile App is available for download at no cost to you at the iTunes store or Google Play and may be updated from time-to-time. This is the last straw. One caveat: Many services require a cellular signal and/or GPS service, which means they aren't available if you're out of Verizon's coverage area. Language: COMPLIANCE WITH TERMS: You are responsible for not only your own compliance with this Agreement but also for the compliance of all occupants of your Vehicle and additional users of your subscription and users of your Vehicle, whether or not authorized by you. Activation and equipment fees apply for Hum+ Data contained in Hum's Auto Health messages is for informational purposes only and is not intended to prevent any mechanical or performance issues with your Vehicle. As usual the HUM tech support is useless unless you ask the tech something covered in their checklist. On October 31 I again called looking to speak with Edgar to find out why he hasn't called me back in the 48 hours as promised. We also may make certain changes to the materials and Service Features available through the Service, which will be identified on the Website. (2) UNLESS YOU AND WE AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. NOT INSURANCE: The Service is not an insurance product, and we are not an insurance company. I pulled the Hum out of the car and gave it to the salesperson. It is now 11/13/19, and I still have gotten no return call.

If there is any conflict between the information on the Website or Mobile App and the information provided by our affiliates, Service Partners, and third-party vendors, then the latter will govern with respect to these discounts. IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT. So, unlike most people on this website that shared accident alerts on vehicles that were clearly never damaged we have the exact opposite problem. We are not responsible for any affected or erased data due to a software update or change. Once the new update occurs, you'll notice the connection from your phone to the Humx speaker is no longer automatically established. Here's how your monthly charges break down: Device Payments I have a different carrier for my cell phone, can I use NumberShare? It uses Bluetooth for pairing your smartphone to use handsfree calling. STOLEN VEHICLE LOCATION ASSISTANCE: You may be able to contact a customer service representative by pressing the button on your visor clip, using the dedicated button on the Mobile App, or by calling (800) 711-5800 to request disclosure of the location of your Vehicle to relevant law enforcement agencies in the U.S., to the extent we can determine it.

participating retailer, and download the Hum App to get started. The Hum Service may include features like vehicle navigation, diagnostic information, access to a Mechanics Hotline, reminders about where you parked, tips for safer driving, vehicle-location assistance, consumer and travel discounts, roadside and emergency assistance, and a Wi-Fi hotspot.

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